Refund policy

Product Categories

Aarij Mart offers products under different fulfillment models. The applicable return, replacement and warranty policy depends on the product category shown on the product page.

1. Aarij Mart Brand Products (Bean Bags)

Our own branded Bean Bag products are covered by a 7-Day Return and Replacement Policy from the date of delivery.

To qualify:

The product must be unused or only inspected after delivery.
It must be returned with its original packaging and accessories.
Proof of purchase is required.
The return request must be raised within 7 days of delivery.

Returns or replacements may be rejected if the product is found to be damaged due to misuse, improper handling, modification, or normal wear and tear.

2. Managed Vendor Products

Products sold by Aarij Mart through our managed vendors are eligible for returns only if the individual product page specifically states that returns are available.

The return period, replacement eligibility and refund conditions will be those mentioned on the product page.

3. Dropshipping Products

Many products on Aarij Mart are fulfilled directly by trusted third-party suppliers.

These products are governed by the return and refund policy mentioned on the respective product page or by the supplier's applicable policy.

The return period may differ from product to product. Some dropshipping products may not be eligible for return unless they are received damaged, defective or incorrect.

Customers are advised to review the product page carefully before placing an order.

Warranty Claims

Where a product includes a manufacturer or seller warranty, customers may claim warranty by contacting:

support@aarijmart.com

If instructed by our support team, the customer must send the product to:

Aarij Mart
78, Shanti Marg
Mandawali, Delhi – 110092
India

Unless otherwise agreed in writing, all courier charges, packaging costs, insurance charges, transportation costs and handling expenses for warranty claims shall be borne entirely by the customer.

Aarij Mart does not reimburse courier charges, transportation expenses or handling fees incurred while sending products for warranty inspection or service.

Return Shipping Charges

Unless the return is approved because of:

Wrong product delivered
Manufacturing defect
Product damaged during delivery

the customer shall bear all return shipping charges.

Customers may use any reliable courier service to return the product after receiving return authorization.

Self-Shipping Returns

All approved returns, warranty claims and repair requests must be self-shipped by the customer to our return address unless Aarij Mart expressly agrees to arrange pickup.

Customers are responsible for:

Courier charges
Packaging
Insurance (if desired)
Transit risk until delivery at our warehouse

Aarij Mart is not responsible for parcels lost or damaged during return transit.

Refund Eligibility

Refunds will only be processed after the returned product passes our inspection.

If the returned product is used, damaged, incomplete, tampered with, or does not meet the eligibility conditions, Aarij Mart reserves the right to reject the return or issue only a partial refund where permitted by law.